Interview with Tobias Furrer
S&P Performance Measurement
Credit Suisse AG, Zürich
You have already hosted a B360 intern several times. Another student from our partner University in Zambia arrived a few days ago. This means a lot of extra work, responsibility and personal engagement for you and your team. What motivates you to do so?
Yes it is a lot of extra work, but also an enrichment for the whole team including myself. To see our daily work from a different angle helps in setting the right priorities. In our daily exchanges we can learn a lot from one another in many different ways.
The students from Namibia/South Africa/Zambia coming to Switzerland have not been exposed to a business environment and have never been outside their country. What are the key cultural and professional challenges that they face and how do you help them to cope?
Normally in the first few days the students are overwhelmed by all the new impressions. Therefore we try to have a slow start. However, after a while we integrate them into our daily tasks and show them our values such as punctuality, attention to detail and accountability. We always try to explain why these things are important, so the student gets to know why we have to perform our tasks the way we do.
According to the B360 philosophy, the result of all efforts and activities should result/cumulate in a win-win situation for all parties involved. What is needed to make the three month internship a win-win situation for all parties involved according to the B360 philosophy/concept?
An open eye and ear helps to have a good time together and to learn from each other. Showing an open mind and using patience on both sides helps in making the internship a success for everybody.
How would you rate the cooperation with B360 before, during and after the internship?
The B360 team always has an open ear for any upcoming issues, but I have never had any. I really like the introduction (including the movie) at the beginning of each internship, but also the wrap-up meeting at the end. The presentation of the students at the conclusion of the internship is always my highlight! There you can really see the benefit of the last three months for both sides.
What is your personal advice you would like to give the student/intern for his/her future life in business?
Always keep an open eye and ear and respect your colleagues. If you work hard, you will benefit in the end.